Support Center

MOD-t Troubleshooting

  • Library not loading all files

    I have quite a few prints added in my library and yesterday and today I have noticed that not all are loading....

    1 Agent Answer 0 Community Answers Aug 20, 2017 02:36PM PDT
  • Build Envelope Dimensions

    I understand that the build envelope is 6X4X5 but which is the height? Is it L6, W4, H5 ? Is the height 5 inch...

    1 Agent Answer 0 Community Answers Aug 18, 2017 03:29PM PDT
  • Vertical Carriage not moving

    So I've been printing the same print for a few days with no issues, but all of a sudden the vertical carr...

    1 Agent Answer 0 Community Answers Aug 16, 2017 05:54AM PDT
  • Prints won't start

    My printer status is connected, but when I send a print file the front panel light never flashes. What could ...

    1 Agent Answer 0 Community Answers Aug 08, 2017 12:00PM PDT
  • Sold printer

    I sold one of my printer do I have to remove it from my account and if so how do I.

    0 Community Answers Aug 04, 2017 05:59PM PDT
  • Sold printer

    I sold one of my printer to I have to remove it from my account and if so how do I.

    1 Agent Answer 0 Community Answers Aug 04, 2017 05:58PM PDT
  • Mod T support in Cura 2.4

    Any setup guides for using Cura 2.4 and the Mod T? The old INI file doesn't appear to be supported any ...

    2 Agent Answers 1 Community Answer Jul 30, 2017 04:57PM PDT
  • Print Coltrols not showing up, just a spinning weel

    I am able to upload files and send them to either printer I have, but when I am in the print que it does not s...

    1 Community Answer Jul 30, 2017 12:01PM PDT
  • Filament blobs in prints

    I have this issue where whenever I print, occasionally, the printer dumps small to medium sized dollops of pla...

    1 Agent Answer 0 Community Answers Jul 11, 2017 10:43PM PDT
  • Strands

    Brand new printer is on its 6th job. Deep into this job (about 5 hours into a build on the balanced setting) ...

    1 Agent Answer 0 Community Answers Jul 10, 2017 01:32PM PDT

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