Support Center

MOD-t Troubleshooting

  • my filament doesn't go in to my 3d printer

    how come my 3d printer won't take in my filament? I used the filament I bought from https://store.newm...

    1 Agent Answer 0 Community Answers Sep 21, 2017 09:19PM PDT
  • Wifi concerns

    Is there any way to get around this, "Verify that your network is a 2.4 GHz network and not a 5 GHz one...

    1 Agent Answer 0 Community Answers Sep 19, 2017 09:49AM PDT
  • Creating Projects

    I would like to use the New Matter software to build projects - is that possible? If not what program or soft...

    1 Agent Answer 0 Community Answers Aug 27, 2017 07:41AM PDT
  • Library not loading all files

    I have quite a few prints added in my library and yesterday and today I have noticed that not all are loading....

    1 Agent Answer 0 Community Answers Aug 20, 2017 02:36PM PDT
  • Build Envelope Dimensions

    I understand that the build envelope is 6X4X5 but which is the height? Is it L6, W4, H5 ? Is the height 5 inch...

    1 Agent Answer 0 Community Answers Aug 18, 2017 03:29PM PDT
  • Vertical Carriage not moving

    So I've been printing the same print for a few days with no issues, but all of a sudden the vertical carr...

    1 Agent Answer 0 Community Answers Aug 16, 2017 05:54AM PDT
  • Prints won't start

    My printer status is connected, but when I send a print file the front panel light never flashes. What could ...

    1 Agent Answer 0 Community Answers Aug 08, 2017 12:00PM PDT
  • Sold printer

    I sold one of my printer do I have to remove it from my account and if so how do I.

    0 Community Answers Aug 04, 2017 05:59PM PDT
  • Sold printer

    I sold one of my printer to I have to remove it from my account and if so how do I.

    1 Agent Answer 0 Community Answers Aug 04, 2017 05:58PM PDT
  • Mod T support in Cura 2.4

    Any setup guides for using Cura 2.4 and the Mod T? The old INI file doesn't appear to be supported any ...

    2 Agent Answers 1 Community Answer Jul 30, 2017 04:57PM PDT

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