Support Center

MOD-t Troubleshooting

  • Vertical Carriage not moving

    So I've been printing the same print for a few days with no issues, but all of a sudden the vertical carr...

    0 Community Answers Aug 16, 2017 05:54AM PDT
  • Prints won't start

    My printer status is connected, but when I send a print file the front panel light never flashes. What could ...

    1 Agent Answer 0 Community Answers Aug 08, 2017 12:00PM PDT
  • Sold printer

    I sold one of my printer do I have to remove it from my account and if so how do I.

    0 Community Answers Aug 04, 2017 05:59PM PDT
  • Sold printer

    I sold one of my printer to I have to remove it from my account and if so how do I.

    1 Agent Answer 0 Community Answers Aug 04, 2017 05:58PM PDT
  • Mod T support in Cura 2.4

    Any setup guides for using Cura 2.4 and the Mod T? The old INI file doesn't appear to be supported any ...

    2 Agent Answers 1 Community Answer Jul 30, 2017 04:57PM PDT
  • Print Coltrols not showing up, just a spinning weel

    I am able to upload files and send them to either printer I have, but when I am in the print que it does not s...

    1 Community Answer Jul 30, 2017 12:01PM PDT
  • Filament blobs in prints

    I have this issue where whenever I print, occasionally, the printer dumps small to medium sized dollops of pla...

    1 Agent Answer 0 Community Answers Jul 11, 2017 10:43PM PDT
  • Strands

    Brand new printer is on its 6th job. Deep into this job (about 5 hours into a build on the balanced setting) ...

    1 Agent Answer 0 Community Answers Jul 10, 2017 01:32PM PDT
  • Filament jam

    Ever since the new system of changing filament, my jams have gone way up. About every third time I swap colors...

    1 Agent Answer 0 Community Answers Jul 03, 2017 10:33AM PDT
  • infill extrusion width

    Is it possible to increase the infill extrusion width? Or give a method to set it up by ourselves in the store...

    1 Agent Answer 0 Community Answers Jul 03, 2017 05:42AM PDT

Contact Us

  • Post a Public Question
  • Email Us
  • Call Us at 1-866-949-8722 (Monday-Friday, 9AM - 6PM Pacific)
4b7b2022218a46ac85636d1066ac50cc@newmatter.desk-mail.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete