Support Center

MOD-t Troubleshooting

  • build plate calibration fail

    My build plate won't calibrate correctly. It keeps slipping when trying to go diagonally. I have updated ...

    1 Agent Answer 0 Community Answers Apr 22, 2017 12:25AM PDT
  • Truble getting a file to upload

    When I try to upload a file it gets stuck in the next button. I checked the size, the type and different ones ...

    1 Agent Answer 0 Community Answers Apr 18, 2017 01:59PM PDT
  • Filament Jam

    Hello New Matter, I am writing today about a recent filament jam I had when printing my "Melt Ink" ...

    1 Agent Answer 0 Community Answers Apr 17, 2017 09:25PM PDT
  • printer stops extruding filament but continues to "print"

    Recently my printer has been acting weird. I've noticed when my print job gets to 45% complete, I'll...

    2 Agent Answers 1 Community Answer Apr 17, 2017 05:56AM PDT
  • Filament Loading

    Hi I was Loading some filament into my mod t and the 1.75 black pla filament from new matter got stuck in the ...

    3 Agent Answers 2 Community Answers Apr 13, 2017 04:28PM PDT
  • Filament quantity usage

    I am running a little low on filament on a spool and have a design to print, is there any way to judge how muc...

    1 Agent Answer 0 Community Answers Apr 11, 2017 02:04PM PDT
  • Printer doesn't reconnect to store after print

    Hello, I have been noticing that every single time after a print, the printer does not reconnect to the onl...

    1 Agent Answer 0 Community Answers Apr 10, 2017 09:49PM PDT
  • printer keeps going idle

    when ever i try to print a object the printer starts calibrating and after that the print bed goes to the top ...

    1 Agent Answer 0 Community Answers Apr 09, 2017 08:01AM PDT
  • printer keeps going idle

    when ever i try to print a object the printer starts calibrating and after that the print bed goes to the top ...

    1 Agent Answer 0 Community Answers Apr 09, 2017 07:51AM PDT
  • Upload not working

    Hello! When I try to upload a design and click the "next" button it just keeps spinning and sayin...

    2 Agent Answers 1 Community Answer Apr 09, 2017 07:35AM PDT

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