Support Center


  • Problems Printing with Cura (printer seems to bear down too hard and o...

    I took both parts of this file and put them on the virtual bed in Cur...

    5 Community Answers Nov 08, 2015 08:33AM PST
  • Will not print

    No matter how hard I try to push filament into the extruder hole, the printer will not print and plastic. I ha...

    1 Agent Answer 2 Community Answers Nov 07, 2015 01:11PM PST
  • Issue with phone stand

    Anyone else having issues printing the phone stand? I've tried three times and only gotten one finished p...

    2 Community Answers Nov 06, 2015 04:52AM PST
  • printer idle mid print

    I haven't been able to find an answer. I've been having issues getting anything to print fully incl...

    4 Agent Answers 9 Community Answers Nov 05, 2015 02:54AM PST
  • Printing uploaded images always messes up

    Was printing a 3D file I found online tonight when it randomly shot to one side of the plate wrecking the imag...

    1 Agent Answer 2 Community Answers Nov 04, 2015 08:40PM PST
  • Filament purchase options?

    I purchased some filament from Monoprice, only to find the spool doesn't fit (the hole is smaller than th...

    1 Agent Answer 4 Community Answers Nov 04, 2015 03:42PM PST
  • Is there a way to more accurately scale a design?

    I am trying to more accurately scale a design. Specifically, when I upload a design in inches, it would be ni...

    1 Agent Answer 0 Community Answers Nov 04, 2015 01:38PM PST
  • STL file prints - tips or tricks?

    Does anyone have any tips or tricks to get STL files to successfully print? I have attempted a few and they do...

    2 Agent Answers 3 Community Answers Nov 04, 2015 07:04AM PST
  • cannnot change country in store

    I cannot change the country for US to Canada in the store when trying to buy filament. When I click on shippin...

    1 Agent Answer 0 Community Answers Nov 03, 2015 06:35PM PST
  • Printer does a nose dive into build plate in the middle of printing

    Trying to print a piece that I have previously printed successfully. However, sometime after 19% the printer h...

    2 Agent Answers 1 Community Answer Nov 03, 2015 06:23PM PST

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