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Troubleshooting

  • Prints Not Starting

    Whenever I send a print from my library to the printer it remains stuck on "sending file to printer"...

    1 Agent Answer 0 Community Answers Jan 23, 2017 06:57PM PST
  • filament stops after first layer was printed

    I printing rarely have and had such a problem a month ago. It was solved by disabling extruder, cut filament a...

    1 Agent Answer 0 Community Answers Jan 23, 2017 07:36AM PST
  • Print shifts off center

    About 75% into the print it shifts about 1cm off. Has anyone had that problem? It seems to only happen on bu...

    6 Community Answers Jan 20, 2017 08:22PM PST
  • Print Bed Rams into Bottom Left Corner and Other Printing Shenanigans

    Today, I tried to print thee times, and three times the print ran into errors. The first print error was ca...

    2 Agent Answers 1 Community Answer Jan 20, 2017 06:18PM PST
  • My Printer Is Acting Funny

    Hello my 3d printer is acting weird. I cannot print anything. I printed about 10 things before. So what happen...

    1 Agent Answer 0 Community Answers Jan 20, 2017 05:11PM PST
  • Nozzle pulls back from item during the print.

    How do I fix the Mod T so the nozzle stays in contact with the item and finishes the print job?

    1 Agent Answer 0 Community Answers Jan 20, 2017 07:33AM PST
  • Stuck on calibrating build plate

    My printer suddenly stopped working. After loading the print file, it shows the calibrating build plate messa...

    1 Agent Answer 2 Community Answers Jan 19, 2017 08:22PM PST
  • Bad Link

    http://support.newmatter.com/customer/en/portal/articles/2339345-new-matter-blog-using-cura-with-the-mod-t. ...

    1 Agent Answer 0 Community Answers Jan 19, 2017 07:42PM PST
  • Filament Stuck

    There is a piece of filament is stuck in end of nozzle - and the load or unload feature will not move the piec...

    1 Agent Answer 2 Community Answers Jan 19, 2017 06:31PM PST
  • Won't Print

    The printer will not print files. Right after sending it an object to print, it starts whirring but immediatel...

    4 Community Answers Jan 19, 2017 03:00PM PST

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