Support Center

Troubleshooting

  • printer idle after sending print job

    I was able to print a few objects two days ago without a hitch, but now today, I have been experiencing proble...

    13 Community Answers Jan 05, 2017 12:02AM PST
  • Mod t print

    I got this for my son for Christmas. we've had some success with simple jobs. but had a problem printing...

    1 Agent Answer 0 Community Answers Jan 04, 2017 05:39AM PST
  • Printer not starting build plate calibration

    Yesterday I was printing completely fine, but today when I went to go print an item the printer would not star...

    1 Agent Answer 1 Community Answer Jan 03, 2017 06:23PM PST
  • filament stuck in end of nozzle

    small piece of filament is stuck in end of nozzle - so jammed - and thus can not print. How to get in UNjamme...

    1 Agent Answer 0 Community Answers Jan 03, 2017 01:26PM PST
  • Tips for avoiding Filament Breakage

    Three prints of the last 4 the filament has broken in the middle of the print job. This started at about a...

    1 Agent Answer 1 Community Answer Jan 03, 2017 11:44AM PST
  • little problems during calibration stage

    Each time the printer calibrates, when it goes down it leaves a mark in the print surface in different spots, ...

    1 Agent Answer 0 Community Answers Jan 02, 2017 11:08PM PST
  • Filament stopped retracting

    After working correctly for several days, the filament will no longer unload. It heats up, feeds in, and start...

    1 Agent Answer 1 Community Answer Jan 01, 2017 08:11PM PST
  • Printer head size in Cura

    I'm trying to print multiple simple rectangular Catan road pieces all at once (sequential printing) and C...

    1 Agent Answer 0 Community Answers Dec 31, 2016 11:43PM PST
  • Custom Settings

    Where do I find the Custom Settings for my account?

    1 Agent Answer 0 Community Answers Dec 31, 2016 06:07PM PST
  • My prints stop halfway

    I've been printing for about three weeks now and all of a sudden, my printer is stopping about halfway th...

    1 Agent Answer 1 Community Answer Dec 31, 2016 03:35PM PST

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