Support Center


  • Prints never starting

    I have printed many times successfully but just recently i cannot get the printer to finish calibrating. It o...

    1 Agent Answer 4 Community Answers Jan 12, 2017 04:50AM PST
  • new problem

    First off i want to say i had this printer for about 2 months now an absolutely love it. I writing to u guys ...

    1 Agent Answer 0 Community Answers Jan 11, 2017 11:18AM PST
  • Oozing - Retraction Calibration

    I love my Mod-T, I've gotten quite a few good prints out of the machine. I have one nagging issue and th...

    1 Agent Answer 0 Community Answers Jan 10, 2017 09:58PM PST
  • "Bumpy" Edges, Extruder Nozzle Digging into Build Plate, Ski...

    I'm having this issue on any print I've done, to include some test ones from the new matter store, I...

    5 Community Answers Jan 09, 2017 12:29PM PST
  • Printer stops during carriage calibration

    Hello, I've found that my printer stops while calibrating the carriage. When I tried the Test Print feat...

    1 Agent Answer 0 Community Answers Jan 08, 2017 12:22PM PST
  • Vasemode Print Issues

    Ever since I found out about the Advanced Mode in the Mod-T program, I have been experimenting with vasemode o...

    0 Community Answers Jan 08, 2017 10:06AM PST
  • Problems Everywhere

    I'm posting to see if anyone found a solution to my problems while I wait for a response from New Matter ...

    1 Community Answer Jan 06, 2017 11:50AM PST
  • Incomplete Print Jobs

    My printer is racing through print jobs (like saying it is 33% done after it lays the first layer) and as a re...

    1 Agent Answer 4 Community Answers Jan 05, 2017 08:12PM PST
  • First layer setting?

    I have a 3d print sticking issue even though I'm using the paint masking tape so I used Cura TweakAtZ plu...

    1 Agent Answer 2 Community Answers Jan 05, 2017 03:16PM PST
  • Problems with print head remaining down yet not printing at all

    Hi, I have spent the last two days looking up an answer to this question to no avail. My mod-t had been wor...

    1 Agent Answer 6 Community Answers Jan 05, 2017 01:44PM PST

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