Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

New Matter Store form not working

Craig May 18, 2017 07:51PM PDT

I was on your store website and was trying to place an order and the form that should take all my information was not completing. I had filled out all the required fields, but the site said that I had not filled one out. I tried this on my Andriod Phone and my laptop with MS Edge.

Up 0 rated Down
Michael May 19, 2017 09:15AM PDT MOD-t Agent

Hi Craig, we just tested ourselves and there are no issues with the store checkout process. MS Edge is not a recommended browser for the store though, please try again with Google Chrome or Firefox. That should be fine.

This question has received the maximum number of answers.

Contact Us

  • Post a Public Question
  • Email Us
  • Call Us at 1-866-949-8722 (Monday-Friday, 9AM - 6PM Pacific)
4b7b2022218a46ac85636d1066ac50cc@newmatter.desk-mail.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete